Returns Policy

Returns relating to all cosmetic products- due to hygiene reasons, no returns or refunds will be accepted. All sales are final, apart from damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo of the damaged goods to info@nuqiskin.co.uknuqiskin.com with the subject line: DAMAGED and include your order number.

Please always do a patch test before first use. Patch tests can be done on the crease of the elbow or a small patch on the most sensitive area of the face. Please then monitor the patch for 4 hours. If a reaction occurs, then do not use and discard the contents. We cannot accept returns if it is not compatible with your skin because of hygiene reasons of the bottle being opened, exposed and contents being used. Please be sure to have read and understood the returns policy before purchasing.